LIMITED WARRANTY STATEMENT
 
 
 

This Limited Warranty shall apply to the HTC Product including all accessories as contained within the original HTC gift box (“the Product”). High Tech Computer Corp. (HTC) warrants that product from its authorized distributor will meet the applicable product specifications and be free from all defects in material and workmanship for an applicable period herein (“Limited Warranty”). This Limited Warranty is subjected to the following terms and conditions:

1. This Limited Warranty is given only to the original purchaser of the Product (“Customer”) it shall neither exclude nor limit a) any statutory rights of the Customer or b) any of the Customer’s rights against the sellers of the Product.
2. The Limited Warranty shall be restricted to the country/region of Product purchase this is to avoid excessive import or exportation of the Product throughout the supported countries.
3. This Limited Warranty is only valid and enforceable in countries where the Product is sold. Outside of the country of purchase, any repairs performed by HTC’s Authorized Service Centre are subject to charge to the purchaser at normal repair rates.
4. The Limited Warranty is at sole option of HTC, either: (a) to repair, or (b) replace the defective Product within 14 days from the date of the original purchase. After the 14 days period, HTC will repair the defectiveness during the Warranty Period. This Limited Warranty may not be sold – on, assigned, transferred or given to any subsequent purchaser or acquirer of the Product.
5. This Limited Warranty shall last for twelve (12) months from the date of original purchase (“Warranty Period”). The valid original invoice (PROOF OF PURCHASE) on which the relevant IMEI number was printed will be required.
6. This Limited Warranty covers expenses for inspecting and repairing the product during the Warranty Period. The defective Product shall be delivered by the purchaser at his/her own discretion/expense to the designated premises together with the warranty certificate, proof of purchase, and proof of identity of the original purchaser. Failing which, the Warranty will be invalid.
7. HTC will return the repaired Product or another Product to the drop-zone for collection by the Customer in good working condition. All replaced faulty Products or components will become the property of HTC.
8. This Limited Warranty applies only to the hardware components of the Product as originally and does not apply to any software or other equipment.
9. If HTC repairs or replaces the Product, the repaired or replaced Product shall continue to be warranted for the remaining time of the original Warranty period or for three (3) months from the date of repair or replacement, whichever is longer.
10. Before returning any units for service, be sure to back up data and remove any confidential, proprietary, or personal information from the Product. HTC is not responsible for damage to or loss of any programs, data, or removal storage media.
11. This Warranty does NOT cover recovery from any software updates, installation and removal of the application software, or any lost of data storage.
12. HTC reserves the right to add, delete or amend the terms and conditions at any time without prior notice on its website indicated below. HTC website: http://www.htc.com
13. THIS LIMITED WARRANTY SHALL NOT APPLY IF THE DEFECT WAS CAUSED THROUGH ANY OF THE FOLLOWING:
 
(a) The Product serial number, the accessory date code or the IMEI number has been removed, erased, defaced, altered or is illegible; or
(b) The defect is resulting from the use of the product in a manner other than their normal and customary manner, e.g., in excess of their minimum specification or operating instructions, or malfunction or failure resulting from use of incorrect voltages; or
(c) Deterioration of the Product due to normal wear and tear. All plastic surfaces and other natural wear of externally exposed parts of the product are scratched or damaged under normal usage (including casing, key pad, display, antenna and accessories, etc.); or
(d) The defect is arising from improper installation, unauthorized repair, alteration or modification to this product by third parties other than HTC or its designee; or
(e) The defect is arising from operating with components or accessories (ancillary or peripheral equipment) not officially authorized or provided by HTC or used in other than its intended use; or
(f) The defect was caused by unauthorized software including but not limited to ROM upgrades, non proprietary software; or
(g) The defect or damage are arising from unauthorized modification of the core software or caused by the computer virus; or
(h) The defect or damage is arising from misuse, mishandling, accidental lost, abuse, accident, negligence and damage caused directly or indirectly by Customer, including but not limited to improper testing, installation, alteration or modification of any kind, or spillage of food or liquid, or build up of dirt or dust, or mains supply problem, thunderstorm activities, or infestation by insects or vermin, or exposure to abnormally corrosive conditions, or operation with extreme heat or humidity; or
(i) The defect or damage are arising from a defective function of the cellular network or other defects or faults which occur for reasons beyond the reasonable control of HTC; or
(j) The Product software needs to be upgraded due to changes in cellular network parameters.
14. Due to the complexity of liquid crystal displays on handheld devices, dead or bright pixels may sometimes occur. If the following occurs within 14 days from the date of purchase, then you can ask to replace the LCD at our authorized service centre.
 
(a) 3 or more dead/bright pixels (*) anywhere on the liquid crystal display.
(b) If there are only 2 dead/bright pixels, then they must be within 5mm of each other.
(c) However if the conditions listed below occur, then this warranty is null and void.
  (*) ”Dead pixel” – a pixel on the liquid crystal display (LCD) that shows no light at even when it is supposed to.
  (*) “Bright pixel” – a pixel on the LCD that shows only 1 color (usually white) and no other colors at all.
15. HTC WILL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES TO ANY NATURE, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS, TO THE FULLEST EXTENT THAT THOSE LOSSES OR DAMAGES CAN BE DISCLAIMED BY LAW.
16. This Limited Warranty does not affect the Customer’s statutory rights in law specific to the country of purchase, such rights remain protected. Some countries do not allow the exclusion or limitation of incidental or consequential loss or damage, or limitation of the implied warranties, in those circumstances the preceding limitation of exclusions may not apply to such Customers.

Please note Warranty service availability and response times may vary from country to country and may also be subject to registration requirement in the country of purchase. If you require assistance regarding warranty conditions, or any other enquiries, please contact the HTC Customer Care Centre or via the official website: www.htc.com